Crisis & Issues Management
Our structured and strategic approach to crisis preparedness embodies risk analysis and auditing, development of crisis procedures and manuals, and simulated training and testing.
Managing the impact of a crisis on any organisation requires great preparation and a dedicated, proven team of people around you. Communicating in a crisis is exactly the same.
When we are needed most, H&K has the resources and experience to immediately assemble a crisis team whose sole focus is to protect our client's reputation. We understand the pressures businesses face - a crisis impacts all of your stakeholders, not just "the media".
Hill & Knowlton will work around the clock to support a client in crisis. We have done so in cases of major industrial accidents, environmental mishaps, union confrontations, product recalls, politically-based controversies, and plant closures.
Our approach to crisis preparedness is both practical and methodical, covering every stage of preparedness:
- Risk analysis & auditing
- Developing crisis communication procedures & manuals
- Simulation training & testing of key facilities & personnel






